How do I log a ticket?

How do I log a ticket?

Send an email to support@onsitegroup.biz
Include a subject labelling the problem.
Within your email, mention your location, your availability for when the problem can be resolved, and a short description of the problem.
    • Related Articles

    • How to check on your ticket status on our portal

      To be able to see the progress / updates of your ticket you can view this on our portal Go to https://help.onsitegroup.biz/ and create an account if you do not already have one. You can then log in with your details and view your open  and closed ...
    • How do I connect my android phone to a wireless network?

      Step 1: Open up settings Step 2: Select "WIFI" Step 3: Turn WIFI on (normally a toggle in the top right corner of the screen) Step 3: Select your preferred network  Step 4: Scroll down and type in your username (Normally your computer username or ...
    • How to connect your projector and laptop

      When you need to project, connect your PC using one of the cable connectors in the room, set your projector to the correct source (HDMI or VGA), press the Windows logo key  + P, and then choose one of the four options: PC screen only. You'll see ...