How to check on your ticket status on our portal
To be able to see the progress / updates of your ticket you can view this on our portal
You can then log in with your details and view your open and closed ticket within the portal.
From here you can open and close new tickets or update the status of one.
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How do I log a ticket?
Send an email to support@onsitegroup.biz Include a subject labelling the problem. Within your email, mention your location, your availability for when the problem can be resolved, and a short description of the problem.
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To access your Microsoft Exchange Email account please do the following, Open a web browser (Internet explorer, Chrome, Firefox) Username: Your email address (username@domain.co.za) Password: Same password you use to login to your work/school ...
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To set your default start page you can do the following: 1. Open Google Chrome 2. Click ⋮ 3. Click Settings 4. Click the "Show home button" switch if it's grey. 5. Check the "Enter a URL" circle. 6. Enter a website's address.